I’m passionate about designing products and services that are user-centered, inclusive and accessible. I was born in California and grew up in various states in the west. At an early age I found a love for experiencing new cultures, people and places. This love has taken me throughout various countries in the world and given me a unique perspective of the human experience.
For the last two years I have been helping my brother start his dental practice in Montana. I'm now ready to move back into a position that allows me to focus on my passion as a user experience researcher to help organizations design user-centric solutions.
September 2017 – Current
Manage team of nine dental hygienists, dental assistants and front counter team
Manage vendors and handle ordering all dental supplies
Oversee receivables through insurance firms and customers
Manage all marketing, promotion and community outreach
MedStar Health National Center for Human Factors in Healthcare
Washington, District of Columbia
January 2017 – August 2017
Lead human factors usability studies and evaluations for medical device manufactures seeking FDA approval
Designed and executed usability testing protocols
Assisted in conducting safety consults and workflow analyses for various MedStar entities
Sub-investigator on both government-funded and private sector projects
Conducted heuristic evaluations on medical devices and their associate materials
Special Education Professional Aide
Lewisville High School Harmon Campus
Lewisville, Texas, USA
September 2014 – June 2015
Assisted students with physical, emotional and mental disabilities according to their needs
Assumed responsibility for learning and adapting to each student’s special medical, physical, communicative and emotional needs
Helped maintain administrative records and prepared required reports
Gained a better understanding and empathy towards special populations and their inclusive design needs
Chungcheongbuk-do Office of Education (충청북도교육감)
February 2012 – February 2014
Independently developed program curriculum and instructed high school students in English as a second language
Assessed students learning throughout the year to determine if curriculum was meeting the language needs of the students
Organized and led after school English clubs
Participated in teacher professional development
Master of Science (MSc) Ergonomics and Human Factors
Loughborough University Design School
Loughborough, England, UK
Graduation September 2016
Master’s dissertation: evaluation of the surgeon’s working environment while completing gynecological laparoscopic hysterectomy surgery — a focus on the affect of patient size and port positioning on working posture. Project used observational, anthropometric and postural analyses data to determine range of body shapes and sizes accommodated by current set up and evaluate any work-related risks.
Modules include: introduction to ergonomics, data collection and analysis, human-computer interaction, human factors and systems, introduction to human function, environmental ergonomics, physical health at work, disability, aging and inclusive design, and master's project.
BA Interdisciplinary Arts and Sciences: Psychology
University of Washington
Tacoma, Washington, USA
Graduated April 2010
Modules include: social science research, introduction to psychology, abnormal psychology, adolescent psychology, personality theory, culture identity and art, interpersonal communication, chemical dependency, psychology of African-American culture, sociocultural anthropology, fundamentals of mediation and negotiation, objects and art, psychological anthropology, women, race and class, sociology, general biology, and Spanish.